Koj puas muaj lus nug txog Eventbrite? Muaj ntau txoj hauv kev los sib cuag, nyob ntawm koj qhov kev xav tau tshwj xeeb. Eventbrite tsis muaj tus lej xov tooj muab kev pabcuam rau cov neeg siv khoom, tabsis lawv muaj lub chaw pabcuam online zoo, nrog rau cov neeg siv khoom txhawb nqa hauv kev tshaj xov xwm. Peb nyob ntawm no taug koj txhua qhov kev xaiv, yog li koj tuaj yeem tau txais koj cov lus nug thiab kev txhawj xeeb daws sai li sai tau.
Cov kauj ruam
Txoj Kev 1 ntawm 3: Chaw Pab Hauv Online
Kauj Ruam 1. Qhib eventbrite.com/support/contact-us hauv koj lub vev xaib
Eventbrite hais txog txhua tus neeg siv cov lus nug los ntawm lawv lub vev xaib nplooj ntawv txhawb nqa. Lub vev xaib no yog mobile-friendly, yog li koj yuav tsum tsis muaj teeb meem qhib nws ntawm koj lub xov tooj lossis ntsiav tshuaj.
Mus ntsib eventbrite.co.uk/support/contact-us yog tias koj nyob hauv tebchaws Askiv
Kauj Ruam 2. Xaiv ib pawg hauv qab lo lus nug "Peb tuaj yeem pab koj li cas?
"Koj yuav tsum pom cov kev xaiv:" teeb tsa ib qho kev tshwm sim, "" Kuv yuav mus rau ib qho kev tshwm sim, "lossis" lwm yam. " Xaiv qhov kev xaiv uas zoo tshaj rau koj cov lus nug, uas yuav rub tawm ntau cov lus qhia hauv qab no.
Lub pob "teeb tsa qhov xwm txheej" suav nrog lub cim ntawm daim pib daim ntawv, thaum lub pob "Kuv yuav mus rau ib qho kev tshwm sim" yog sawv cev los ntawm lub cim ntawm tus pas. Lub pob "lwm" suav nrog lub cim zais pa
Kauj Ruam 3. Nyem rau kab lus tam sim hauv qab no "xaiv lub ncauj lus
Zoo li koj tau ua dhau los, xaiv qhov kev xaiv uas ze tshaj plaws ua raws koj cov lus nug lossis teeb meem. Nov yog cov ncauj lus sib txawv uas koj tuaj yeem xaiv los ntawm, ib qeb:
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Teem ib qho kev tshwm sim:
Kev them nyiaj thiab daim ntawv xa nyiaj; Nqi thiab pob khoom; Cov npe txheej xwm; Daim pib thiab cov khoom muag; Cov cuab yeej txhawb nqa; Cov ntaub ntawv tuaj koom nrog; Tswj kev txiav txim thiab cov neeg tuaj koom; khoom siv; Qhia thiab tshuaj xyuas; Cov chaw teeb tsa; Kev cai lij choj, kev ntseeg siab, lossis teeb meem ntiag tug; Eventbrite App Marketplace
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Kuv mus rau ib qho kev tshwm sim:
Daim pib thiab daim ntawv txais nyiaj; Them nyiaj rov qab; Tswj koj daim ntawv xaj; Cov lus nug txog qhov xwm txheej; Sau npe lossis yuav daim pib; Account thiab profile; Kev cai lij choj, kev ntseeg siab, lossis teeb meem ntiag tug; Unrecognized Charge
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Lwm yam:
Unrecognized Charge thiab Legal, ntseeg, los yog teeb meem ntiag tug
Kauj Ruam 4. Xaiv los ntawm cov npe ntawm cov lus qhia sai
Nkag mus rau hauv qab ntawm nplooj ntawv kom pom ntau yam kev xaiv tshwj xeeb uas cuam tshuam nrog koj cov lus nug. Coj mus rhaub lossis nyem rau ntawm qhov hais kom sai uas zoo tshaj rau koj.
- Piv txwv li, yog tias koj xaiv "Unrecognized Charge" khawm, koj yuav pom cov lus qhia luv xws li "Tsis lees paub tus nqi," "Cov ntawv xa nyiaj los ntawm Eventbrite," "Duplicate/Pending charge," thiab "Nrhiav daim pib lossis daim ntawv lees paub/xaj kom pom tseeb."
- Yog tias koj coj mus rhaub rau “Account thiab profile,” koj yuav pom cov kev xaiv zoo li “Teeb meem nkag mus,” “Email nyiam thiab tsis ua npe,” “Chaw ntiag tug,” “Khaws daim npav rho nyiaj,” “Merge Eventbrite accounts,” “Close Eventbrite account, "Thiab" Txoj Haujlwm Koom Tes."
Kauj Ruam 5. Ua raws li cov lus qhia qhia hauv qab ntawm nplooj ntawv webpage
Qee qhov lus ceeb toom me me tuaj yeem ua rau lub hauv paus ntawm cov ntaub ntawv muaj txiaj ntsig, thaum lwm tus tuaj yeem nug koj kom sau thiab xa daim foos digital. Qee cov lus qhia tam sim txuas mus rau cov kab lus cuam tshuam, uas yuav muab qee cov lus qhia muaj txiaj ntsig.
- Piv txwv li, yog tias koj xav tau nyiaj rov qab, Eventbrite yuav nug koj kom ua daim ntawv nrog koj lub npe, lub xeem, email chaw nyob, xwm txheej URL chaw nyob, thiab ntau ntxiv. Tom qab ntawd, koj tuaj yeem nkag mus ntxiv nrog cov "ntsiab lus" thiab "cov lus teb." Eventbrite tsis muab sijhawm kwv yees kwv yees, tab sis lawv yuav siv sijhawm ntev dua los teb yog tias koj hu rau lawv thaum lub sijhawm so.
- Yog tias koj xaiv cov lus qhia tam sim xws li "Nrhiav daim pib lossis daim ntawv lees paub/xaj khoom lees paub," Eventbrite yuav muab nqe lus ntawm cov ntaub ntawv muaj txiaj ntsig, nrog rau txuas mus rau kab lus ntev dua.
Txoj Kev 2 ntawm 3: Social Media
Kauj Ruam 1. Xa lus mus rau @EventbriteHelp Twitter account
Raws li lawv cov ntaub ntawv, Eventbrite Help account tau ua haujlwm nruab nrab hnub Monday thiab Friday hauv Tebchaws Meskas thiab Tebchaws Askiv. Coj mus rhaub lub hnab ntawv cim ntawm lawv nplooj ntawv profile kom xa lawv ncaj qha.
- Nrhiav Twitter profile ntawm no:
- Koj tuaj yeem hais tias, "Kuv lub npe yog Sarah Tills, thiab kuv tus lej xaj xaj yog GX7L0W2. Kuv tau txheeb xyuas kuv daim ntawv xa nyiaj tsis ntev los no thiab pom tias kuv tau them nqi los ntawm Eventbrite. Kuv yuav mus kho qhov no li cas? " lossis "Kuv lub npe yog Jamie Stewart, thiab kuv nyuam qhuav tsim ib tus as khauj nrog koj nyob rau lub lim tiam dhau los. Tsis ntev los no kuv tau pom tus nqi hauv kuv tus as -qhauj hauv txhab nyiaj los ntawm Eventbrite, tab sis kuv tsis nco qab yuav dab tsi. Koj puas tuaj yeem tso lub teeb rau qhov no?"
- Thaum ua tau, suav nrog ib tus lej cuam tshuam lossis xaj cov ntaub ntawv hauv koj cov lus. Screenshots tuaj yeem yog kev pab loj, ib yam nkaus!
Kauj Ruam 2. Tua lawv cov lus hauv Facebook
Tshawb nrhiav "Eventbrite" hauv Facebook txhawm rau rub lawv cov ntawv tshaj tawm rau pej xeem. Nrhiav kev sib tham lub cim npuas nrog kab rov tav kab nrig nyob hauv nruab nrab-qhov no yuav qhib cov lus ncaj qha nrog Eventbrite cov ntaub ntawv raug cai. Xa cov lus ntxaws ntxaws txog koj cov lus nug lossis kev txhawj xeeb, thiab tos lawv pab pawg Facebook rov qab los rau koj.
- Txheeb tawm Facebook nplooj ntawv ntawm no:
- Koj tuaj yeem hais tias, "Kuv muaj teeb meem nkag mus rau hauv kuv tus lej Eventbrite. Thaum kuv nyem qhov "tsis nco qab lo lus zais" txuas, tsis muaj dab tsi tshwm sim. Kuv yuav ua licas? Txog kev siv, kuv tus email nkag mus yog [email protected]."
- Eventbrite tsis muab kwv yees kwv yees lub sijhawm teb rau lawv li Facebook profile, yog li tos ob peb hnub ua ntej yuav xa xov rov qab.
Kauj Ruam 3. Tshaj tawm @eventbrite profile ntawm Instagram
Siv koj lub xov tooj ntawm tes lossis ntsiav tshuaj, rub tawm qhov "Eventbrite" profile hauv koj li Instagram app. Coj mus rhaub lub hnab ntawv cim ntawm qhov profile kom xa xov ncaj qha rau lawv tus account.
- Nov yog Instagram nplooj ntawv:
- Ntawm lawv qhov Instagram profile, Eventbrite qhia kom ncav tes ntawm Twitter lossis Facebook txhawm rau tiv tauj cov neeg siv khoom txhawb nqa. Koj yuav xav sim cov kev no ua ntej xa xov mus rau lub tuam txhab ntawm Instagram.
Txoj Kev 3 ntawm 3: Tiv tauj Peb Nplooj Ntawv (rau Pab Pawg Muag Khoom)
Kauj Ruam 1. Hu rau 877-620-9578 kom txuas ncaj qha nrog pab pawg Eventbrite muag
Tsuas yog siv tus lej no yog tias koj muaj lus nug dav txog koj qhov xwm txheej thiab Eventbrite ua haujlwm li cas. Yog tias koj muaj lus nug tshwj xeeb lossis teeb meem txog qhov kev txiav txim uas twb muaj lawm, siv Online Help Center, Facebook, lossis Twitter hloov chaw.
Yog tias koj nyob hauv tebchaws Askiv, hu rau 8081 689 320
Kauj Ruam 2. Sau daim foos digital ntawm nplooj ntawv "tiv tauj peb" yog tias koj tsis xav tau lus teb tam sim
Daim ntawv no yog tsim los rau cov tuam txhab xav ua haujlwm nrog Eventbrite, tsis yog rau cov neeg siv nrog cov lus nug thiab kev txhawj xeeb. Yog tias koj txaus siab ua haujlwm nrog Eventbrite, muab koj li email, lub tebchaws/cheeb tsam, lub npe, lub xeem, tuam txhab npe, tus xov tooj, tus nqi pib nruab nrab, kev tuaj koom nruab nrab, thiab tus naj npawb ntawm cov xwm txheej uas koj tuav hauv ib xyoos.
Nrhiav daim ntawv ntawm no:
Kauj Ruam 3. Tos Eventbrite kom tau rov los rau koj
Lawv tsis teev sijhawm kwv yees lub sijhawm teb ntawm lawv lub vev xaib, yog li khaws qhov muag ntawm koj li email hauv xov tooj thiab/lossis xov tooj suab. Yog tias koj tsis hnov lus rov qab li ob peb hnub, xa lawv lwm daim ntawv los ntawm "tiv tauj peb" lub vev xaib.
