Yog tias koj muaj teeb meem cuam tshuam nrog Nintendo cov khoom lag luam, xws li koj Hloov lossis 3DS video game console, koj tuaj yeem tiv toj rau lub tuam txhab cov tuam txhab pabcuam kev pabcuam los daws nws. Txawm hais tias tus txheej txheem tsis yooj yim, koj tseem tuaj yeem tiv toj Nintendo rau lwm qhov laj thawj, suav nrog txhawm rau daws qhov teeb meem Kev Tsim Tus Kheej, thov khoom pub dawb rau kev siab hlub, lossis nkag mus rau lub tuam txhab cov peev txheej nias.
Cov kauj ruam
Txoj Kev 1 ntawm 3: Hu rau Nintendo Cov Neeg Siv Khoom
Kauj Ruam 1. Mus ntsib Nintendo tus neeg siv khoom txhawb nqa lub vev xaib rau kev pab dav
Ua ntej hu rau Nintendo nrog teeb meem kev teeb tsa, txheeb xyuas lawv lub vev xaib raug cai cov neeg siv khoom txhawb nqa ntawm https://www.nintendo.com/consumer/ kom pom tias koj qhov teeb meem puas muaj kev kho yooj yim. Lub vev xaib txhawb nqa cov neeg siv khoom tshwj xeeb yog qhov zoo rau kev nrhiav cov ntaub ntawv cuam tshuam nrog:
- Kev teeb tsa game game teeb tsa
- Koj li kuv tus lej Nintendo
- Xws li thiab nco glitches
- Kev yuav khoom digital
- Teeb meem kev txuas hauv Is Taws Nem
Kauj Ruam 2. Tshaj tawm hauv Nintendo lub rooj sib tham txhawb nqa cov neeg siv khoom kom tau txais kev pab ntxiv
Ntxiv rau lawv lub vev xaib txhawb nqa, Nintendo koom nrog cov rooj sib tham txhawb nqa cov neeg siv khoom ntawm https://en-americas-support.nintendo.com/app/social_home qhov twg cov neeg siv tuaj yeem tshaj tawm cov lus nug rau ntiaj teb pom. Feem ntau cov lus nug tau teb los ntawm cov phooj ywg siv, txawm hais tias qee qhov tau txais cov lus teb los ntawm tus neeg saib xyuas Nintendo raug cai.
Yog tias koj tsis tuaj yeem nrhiav kev daws teeb meem rau koj ntawm Nintendo lub vev xaib tseem ceeb txhawb nqa cov neeg siv khoom, tshawb xyuas cov rooj sib tham rau cov lus zais lossis faus
Kauj Ruam 3. Hu Nintendo tus xov tooj txhawb nqa cov neeg siv khoom rau cov teeb meem loj
Txog cov teeb meem uas koj tsis tuaj yeem daws online, hu rau Nintendo tus neeg siv xov tooj txhawb nqa tus xov tooj ntawm 1-800-255-3700. Thaum txuas nrog, xaiv pawg twg koj qhov teeb meem haum rau, tom qab ntawd tos rau tus neeg teb xov tooj muaj tom ntej.
- Koj tuaj yeem tiv toj Nintendo txhua hnub ntawm lub lim tiam txij thaum 6 teev sawv ntxov txog 7 teev tsaus ntuj Lub Sijhawm Pacific.
- Ntau tus neeg ua si qhuas Nintendo cov neeg siv khoom txhawb nqa tus xov tooj rau nws nrawm thiab ua phooj ywg zoo, yog li koj tus neeg teb xov tooj yuav tsum tuaj yeem pab koj sai thiab tsis muaj teeb meem dab tsi.
Kauj Ruam 4. Tsis txhob txuas nrog Nintendo los ntawm kev tshaj xov xwm
Nintendo siv lawv cov social media account tshwj xeeb rau kev tshaj tawm, txhais tau tias lawv tsis teb rau cov neeg siv khoom thov xa los ntawm Facebook, Twitter, Instagram, thiab lwm lub platform. Yog tias koj tau xa Nintendo cov lus los ntawm ib qho ntawm cov channel no, tsis txhob cia siab tias yuav muaj lus teb.
Hauv qhov xwm txheej tsawg, Nintendo pab pawg tshaj tawm hauv zej zog yuav ncav tes rau cov kiv cua tshwj xeeb, txawm hais tias qhov no feem ntau tshwj tseg rau cov xwm txheej uas cov kiv cua tshaj tawm mus kis
Txoj Kev 2 ntawm 3: Hu rau Nintendo Lwm Lub Chaw Haujlwm
Kauj Ruam 1. Daws Teeb Meem Qhov Teeb Meem ntawm tus neeg siv khoom tus xov tooj txhawb nqa
Yog tias koj yog ib feem ntawm Nintendo's YouTube Tus Tsim Txoj Haujlwm, feem ntau cov teeb meem yuav tsum tau daws ncaj qha los ntawm koj tus lej tsim tus account. Txawm li cas los xij, yog tias koj muaj teeb meem uas xav tau kev pab tib neeg, Nintendo pom zoo kom koj hu lawv cov neeg siv khoom tshwj xeeb txhawb nqa tus xov tooj ntawm 1-800-255-3700.
Yog tias koj li YouTube vis dis aus tau txais DMCA thov los ntawm lwm tus uas tsis yog Nintendo, koj yuav tsum tau daws qhov teeb meem los ntawm YouTube ncaj qha
Kauj Ruam 2. Hu rau Nintendo pab pawg xovxwm los ntawm e-mail lossis lawv lub vev xaib raug cai
Nintendo tuav cov khoom siv xov xwm online rau cov tib neeg uas sawv cev rau cov tuam txhab xov xwm, cov khw muag khoom game, thiab cov koom haum zoo sib xws. Koj tuaj yeem thov rau cov khoom siv nkag ntawm https://press.nintendo.com/, lossis koj tuaj yeem tiv toj Nintendo pab pawg nias ncaj qha ntawm [email protected].
Txhawm rau nkag mus rau cov khoom siv nias, koj yuav tsum tau muab cov ntaub ntawv ntawm yam haujlwm koj muaj thiab vim li cas koj thiaj xav tau cov khoom siv nkag mus ua kom tiav
Kauj Ruam 3. E-mail Nintendo pab neeg siab dawb thov thov khoom pub dawb
Qee zaum, Nintendo pub cov khoom lag luam rau cov npe koom nrog kev siab hlub thiab cov koom haum pabcuam. Nintendo tswj cov xwm txheej no ntawm rooj plaub los ntawm rooj plaub, yog li hu rau [email protected] los piav qhia koj qhov ua rau thiab thov kev pab dawb.
Kauj Ruam 4. Hu rau Nintendo PR lossis sau lawv cov vev xaib txhawm rau tsim kev sib cuag
Yog tias koj yog tus tshaj xov xwm lossis tus tshaj lij kev lag luam sim tsim Nintendo kev sib cuag, sau daim ntawv thov hu rau ntawm https://www.nintendo.com/corp/prcontact.jsp lossis hu rau Nintendo pab pawg sib tham ntawm 425-882- 2040.
Txawm hais tias Nintendo's PR pab pawg tau tsom mus rau kev pab tshaj lij tshaj lij, sim hu rau lawv yog tias koj muaj kev thov lossis zaj dab neeg uas tuaj yeem ua rau muaj kev tshaj tawm zoo
Txoj Kev 3 ntawm 3: Thov Kho
Kauj Ruam 1. Teeb kho los ntawm Nintendo tus neeg siv khoom txhawb nqa lub vev xaib
Nintendo muab kev kho rau tag nrho lawv cov txheej txheem tsim tam sim no, suav nrog Hloov, 3DS, thiab Wii U, ntxiv rau cov khoos phis tawj qub xws li Wii thiab DS. Txhawm rau thov kev kho online, mus ntsib Nintendo tus neeg siv khoom txhawb nqa lub vev xaib ntawm https://www.nintendo.com/consumer/ thiab nyem rau ntawm lub pob ntawv sau Kho. Tom qab ntawd, ua raws daim ntawv thov ntawm lub vijtsam thiab cov lus qhia xa khoom.
- Nintendo muab cov kev pabcuam kho rau cov consoles tsis hais txog lawv li kev lees paub, txawm hais tias cov tshuab nrog kev lees paub tas sij hawm yuav raug them nqi kho.
- Hauv qee kis, Nintendo yuav yooj yim hloov lub console tawg es tsis txhob kho nws.
Kauj Ruam 2. Txheeb xyuas koj li xwm txheej kho los ntawm Nintendo lub vev xaib raug cai
Thaum koj tau xa tawm lub kaw lus rau kev kho, koj tuaj yeem tshawb xyuas nws ua li cas sai sai los ntawm kev mus ntsib Nintendo qhov kev txiav txim thiab kho cov xwm txheej webpage. Nco ntsoov tias, kom pom koj lub console li xwm txheej, koj yuav tsum paub tus lej kho raug cai thiab koj tus lej ZIP.
Feem ntau, kev kho yuav siv sijhawm li 2 thiab 3 lub lis piam
Kauj Ruam 3. Tshawb nrhiav koj li xwm txheej kho los ntawm Nintendo cov neeg siv khoom siv xov tooj
Ntxiv rau lub vev xaib raug cai, koj tuaj yeem tshawb xyuas ntawm koj lub console los ntawm kev hu xov tooj rau Nintendo cov neeg siv khoom xov tooj ntawm 1-800-255-3700 thiab ua raws cov lus qhia hais. Tom qab hnov koj li xwm txheej, koj yuav muaj kev xaiv tham nrog tus sawv cev pabcuam rau cov ntaub ntawv ntxiv.
Lus ceeb toom
- Nintendo tsis lees paub cov neeg thov kev txhawb nqa los ntawm e-mail, lossis lawv tsis muab chav nyob sib tham rau kev pab.
- Yog tias koj yuav cov khoom lag luam los ntawm tus neeg muag khoom thib peb zoo li Gamestop lossis Yuav Zoo Tshaj, koj yuav tsum tau hu rau lawv rau cov teeb meem ntsig txog kev them nqi.
