Yog tias muaj qee yam tsis raug thaum koj tab tom ua si Activision Blizzard game lossis thaum koj tab tom sim nkag mus rau hauv koj tus as khauj, tej zaum koj xav hu rau lawv kom tau txais kev pab. Koj kuj tseem yuav muaj lub tswv yim zoo uas koj tos tsis tau los qhia, lossis tawm tswv yim seb lawv tuaj yeem txhim kho ib qho ntawm lawv cov kev ua si li cas. Peb tau sib sau ua ke txoj hauv kev sib txawv uas koj tuaj yeem ncav tes tau txais kev pab lossis qhia tawm tswv yim nrog pab pawg Activision.
Cov kauj ruam
Txoj Kev 1 ntawm 13: Mus ntsib nplooj ntawv txhawb nqa Activision
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Kauj Ruam 1. Activision nplooj ntawv txhawb nqa muaj cov lus qhia daws teeb meem rau cov teeb meem ib txwm muaj
Yog tias koj muaj teeb meem nrog koj tus lej Activision lossis ib qho ntawm lawv cov kev ua si, lub taub hau mus rau https://support.activision.com/options. Thaum koj tau mus rau nplooj ntawv tseem ceeb, xaiv qhov kev ua si uas koj muaj teeb meem nrog, xws li Hu rau Lub Luag Haujlwm Ntawm Tsov Rog Zaum lossis Guitar Hero Live. Thaum koj ua qhov ntawd, xaiv lub platform uas koj tab tom siv, zoo li PS5 lossis Xbox Ib. Los ntawm qhov ntawd, siv cov ntawv qhia zaub mov nco tseg kom xaiv lub ncauj lus uas haum rau koj qhov teeb meem, tshaj plaws xws li "Game Performance" lossis "Activision Account." Tom qab ntawd, xaiv qhov teeb meem tshwj xeeb uas koj tab tom daws, xws li "Tsis nco qab kuv tus password," "Tsis tuaj yeem nkag mus rau tus as khauj," "Qhia txog kab laum," lossis "Tsis tuaj yeem txuas online."
- Thaum koj tau xaiv qhov teeb meem koj tab tom muaj, ua raws cov lus qhia ntawm lub vijtsam uas tawm tuaj. Txog qhov teeb meem feem ntau, koj yuav raug coj mus rau nplooj ntawv daws teeb meem. Txawm li cas los xij, qee qhov kev xaiv-zoo li teeb meem nrog koj qeb duas lossis txheeb cais-yuav coj koj mus rau qhov kev sib tham uas koj tuaj yeem nug tus neeg nyob rau kev pab.
- Yog tias koj tsis pom qhov kev xaiv uas pab daws koj cov teeb meem, nyem "Ntau txoj hauv kev" rau kev pab ntxiv.
Txoj Kev 2 ntawm 13: Hu rau lawv kom tiv nrog cov neeg siv khoom
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Kauj Ruam 1. Mus cuag Pab Pawg Activision hauv xov tooj ntawm +1 (310) -255-2000
Hu rau lawv tuaj yeem pab koj tiv nrog ib tus neeg ncaj qha. Xaiv qhov kev xaiv no yog tias koj muaj lus nug tam sim uas xav tau daws. Koj tseem tuaj yeem hu tus lej los qhia koj cov lus tawm lossis tau txais kev pab nrog kev txhawb nqa thev naus laus zis. Thaum koj nyob hauv xov tooj, ib tus tswv cuab ntawm lawv pab pawg tuaj yeem coj koj mus rau tus neeg zoo los pab koj.
Txoj Kev 3 ntawm 13: Xa tweet rau @ATVIAssist
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Kauj Ruam 1. Tshawb xyuas Activision Support's Twitter pub rau hloov tshiab
Pab pawg txhawb nqa Activision nquag tshaj tawm txog kev hloov tshiab thiab qhia txog dab tsi tshwm sim hauv kev lag luam twv txiaj ntawm lawv cov Twitter pub. Koj tuaj yeem xa lawv cov tweet hauv kev cia siab tias ib tus neeg yuav pom dab tsi hauv koj lub siab, txawm hais tias nco ntsoov tias lawv yuav tsis teb koj.
Koj yuav tsis tuaj yeem xa DM los ntawm Twitter tshwj tsis yog @ATVIAssist ua raws koj rov qab
Txoj Kev 4 ntawm 13: Mus cuag Tus Kws Pabcuam Activision Support kom tau kev pab
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Kauj Ruam 1. Txhawb Ambassadors yog cov tuaj pab dawb uas teb cov lus nug ntawm lub sijhawm
Nws yog qhov program txias txias-hauv kev pauv rau kev pab teb cov lus nug, Ambassadors feem ntau tau txais dawb hauv-game iav lossis lwm yam khoom txias. Nco ntsoov tias txij li lawv tsis yog Activision cov neeg ua haujlwm, lawv yuav tsis tuaj yeem pab koj nrog qee yam teeb meem txhawb nqa thev naus laus zis. Txawm li cas los xij, nws tsim nyog txhaj tshuaj yog tias koj muaj teeb meem nrog koj tus lej nyiaj thiab koj xav tau kev pab los ntawm tus neeg tiag.
- Txhawm rau kom tau txais Ambassador tham, mus rau: https://ambassador.activision.com/apex/AMB_PreChat?endpoint=https%3A%2F%2Fambassador.activision.com%2Fapex%2FAMB_Chat_Skin%3Flanguage%3D%23deployment_id%3D572i00000006SSU% 26org_id%3D00Di0000000dMQF%26button_id%3D573i00000006VCg%26session_id%3D51dcd3c2-fd3c-4954-b8c2-5dafe2b79ac9.
- Nco ntsoov, txij li cov no yog cov neeg tuaj yeem pab dawb, nws yog ib qho tseem ceeb tsis txhob qhia tawm cov ntaub ntawv ntiag tug nrog lawv, zoo li koj lub npe tiag tiag lossis chaw nyob.
Txoj Kev 5 ntawm 13: Xauj Activision lub rooj sab laj hauv zej zog
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Kauj Ruam 1. Tshawb nrhiav cov lus nug yav dhau los lossis nug ib qho tshiab
Activision muaj zej zog nquag, yog li yog koj muaj lus nug, sim tshawb hauv lub rooj sab laj kom pom tias ib tus neeg twb tau teb nws lawm. Muaj ntau cov ntawv tshaj tawm, yog li yuav muaj qhov zoo yuav muaj qee cov ntaub ntawv muaj txiaj ntsig! Yog tias tsis muaj leej twg nug nws ua ntej, tshaj tawm nws thiab pom tias ib tus neeg tuaj nrog leej twg tuaj yeem pab koj. Koj tuaj yeem pom nplooj ntawv Zej Zog ntawm
Los ntawm nplooj ntawv tseem ceeb, ntaus koj cov lus nug hauv lub npov uas hais tias, "Muaj Lus Nug? Nug ntawm no!" Raws li koj ntaus ntawv, ib qho kev tshaj tawm yav dhau los uas tuaj yeem phim koj cov lus nug yuav los txog hauv lub thawv nco-down
Txoj Kev 6 ntawm 13: Txheeb xyuas Blizzard lub vev xaib
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Kauj Ruam 1. Blizzard qhov chaw muab kev txhawb nqa rau lawv cov kev ua si online
Activision yog lub tuam txhab niam txiv rau ntau hom sib txawv. Ib ntawm lawv cov npe loj tshaj yog Blizzard-lawv nyob hauv tsev rau kev ua si xws li Warcraft, Diablo, thiab StarCraft. Yog tias koj muaj teeb meem nrog ib qho ntawm cov kev ua si, sim txheeb xyuas Blizzard nplooj ntawv txhawb nqa ntawm
- Los ntawm nplooj ntawv txhawb nqa tseem ceeb, koj muaj ob peb txoj hauv kev rau nrhiav kev pab. Ob qho los tshawb rau koj qhov teeb meem, xaiv "Account, App, & Shop," lossis nyem rau ntawm cov game tshwj xeeb uas koj muaj teeb meem nrog.
- Yog tias koj tsis pom lo lus teb rau koj cov teeb meem hauv nplooj ntawv txhawb nqa, koj tuaj yeem xaiv "Tseem xav tau kev pab? Tiv tauj peb" kom coj mus rau ib daim ntawv uas koj tuaj yeem piav qhia koj qhov teeb meem thiab muab cov ntaub ntawv cuam tshuam nrog.
Txoj Kev 7 ntawm 13: Txheeb xyuas King's nplooj ntawv txhawb rau kev pab nrog lawv cov kev ua si
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Kauj Ruam 1. Lawv muab daim ntawv daws teeb meem qhov twg koj tuaj yeem nug lus nug
King yog ib tus ntawm Activision cov neeg ua haujlwm nrov-lawv ua qee qhov ntawm lub vev xaib nrov tshaj plaws mobile game. Yog tias koj muaj teeb meem nrog koj tus account King lossis kev ua si zoo li Candy Crush Saga, Tsiaj Rescue Saga, lossis Farm Heroes Super Saga, mus rau King's contact page ntawm
Thaum koj qhib daim foos tiv toj, sau nws nrog koj tus email chaw nyob, lub npe, qhov kev ua si uas koj nug txog, thiab cov ncauj lus dav koj teeb meem cuam tshuam nrog. Tom qab ntawd, ntaus koj qhov teeb meem hauv lub npov muab thiab xa koj daim ntawv. Koj yuav tsum hnov rov qab los ntawm tus neeg sawv cev hauv ib hnub lossis ob hnub
Txoj Kev 8 ntawm 13: Email Activision's PR chav haujlwm rau kev thov xov xwm
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Kauj Ruam 1. Lub tuam tsev PR tuaj yeem pab yog tias koj tab tom sau ib zaj dab neeg lossis kab lus
Yog tias koj ua haujlwm rau xov xwm thiab koj xav tham nrog Activision pab pawg xovxwm, email rau lawv ntawm [email protected]. Txawm li cas los xij, tsis txhob siv email no rau cov neeg siv khoom txhawb nqa-lawv yuav tsis tuaj yeem pab koj teeb meem nrog koj cov game lossis tus lej.
- Koj tseem tuaj yeem tiv toj Blizzard's PR pab pawg los ntawm email rau lawv ntawm [email protected].
- Yog tias koj xav tau hu rau King's pab pawg nias, email rau lawv ntawm [email protected].
Txoj Kev 9 ntawm 13: Xauj thiab tawm tswv yim ntawm Activision Facebook cov lus tshaj tawm
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Kauj Ruam 1. Mus ntsib kom pom lawv cov khoom noj
Activision tshaj tawm ncaj ncees rau lawv nplooj Facebook, thiab lawv cov ntawv tau qhib rau pej xeem tawm tswv yim. Yog tias koj muaj qee yam hais, sim tso nws ntawm qhov cuam tshuam tom qab-muaj lub sijhawm ib tus neeg uas saib xyuas tus as khauj yuav pom nws. Txawm li cas los xij, nco ntsoov tias lawv tsis teb zoo rau cov lus, yog li tsis txhob poob siab yog tias koj tsis hnov dab tsi rov qab.
Txoj Kev 10 ntawm 13: Tawm lus rau @Activision ntawm Insta
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Kauj Ruam 1. Xauj kev txhaj tshuaj los ntawm Activision qhov kev tshaj tawm tshiab tshaj tawm thiab yuav los tom ntej
Activision tshaj tawm rau lawv Instagram ncaj ncees ntau zaus, yog li yog tias koj pom qee yam uas ua rau koj txaus siab, qhia koj cov kev xav ntawm ib qho ntawm lawv cov duab. Activision tsis yog kev sib tham zoo ntawm nplooj ntawv, tab sis yog tias koj tawm lus tawm, ib tus neeg los ntawm pab pawg tuaj yeem hla nws.
Yog tias koj yog tus kiv cua, ua raws tus as khauj rau xov xwm txog kev sib tw, kev sib tw, hloov tshiab, tshaj tawm tshiab, thiab ntau ntxiv. Nws tseem yog txoj hauv kev zoo los txuas nrog lwm tus neeg ua si
Txoj Kev 11 ntawm 13: Tawm tswv yim ntawm Activision's LinkedIn hloov tshiab
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Kauj Ruam 1. Activision's LinkedIn cuam tshuam nrog kev hloov kho tshiab ntsig txog kev lag luam
Koj tuaj yeem tawm tswv yim ntawm cov ntawv no yog tias koj muaj qee yam ntxim nyiam lossis cuam tshuam los qhia. Lawv lub ntsiab LinkedIn tus account yog lawv nplooj Activision Blizzard nplooj ntawv, tab sis lawv kuj tswj hwm ntau nplooj ntawv koom nrog.
Cov nplooj ntawv koom nrog suav nrog Activision, Activision-Blizzard Media Team, Blizzard, Call of Duty Endowment, thiab King
Txoj Kev 12 ntawm 13: Xa tsab ntawv ncaj qha mus rau Activision
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Kauj Ruam 1. Coj koj li ntawv mus rau Activision Publishing's Santa Monica qhov chaw
Yog tias koj muaj qee yam tseem ceeb los hais, sim muab tso rau hauv ib tsab ntawv. Txawm li cas los xij, nco ntsoov tias yog tias koj tsis xa tsab ntawv mus rau ib tus neeg tshwj xeeb lossis chav haujlwm, muaj lub sijhawm zoo uas tsis muaj leej twg yuav nyeem nws, yog li siv sijhawm los tshawb nrhiav qhov tseeb uas koj xav ua tus txais koj tsab ntawv.
- Activision's Santa Monica chaw nyob yog: Activision Publishing, Inc. 3100 Ocean Park Boulevard, Santa Monica, CA 90505.
- Muaj feem yog, nws yuav nrawm dua kom ncav tes mus rau Activision los ntawm ib qho ntawm lawv txoj kev txhawb nqa raws.
Txoj Kev 13 ntawm 13: Ua ntawv tsis txaus siab nrog Lub Chaw Haujlwm Lag Luam Zoo
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Kauj Ruam 1. Sim qhov no yog tias koj muaj teeb meem loj nrog Activision
Yog tias koj muaj kev tsis txaus siab txog Activision ua lub tuam txhab, mus saib Activision's BBB nplooj ntawv ntawm https://www.bbb.org/us/ca/santa-monica/profile/wh lag luam-video-games/activision-blizzard-inc-1216- 13075134/. Scroll down thiab nyem rau ntawm "Ua Ntawv Tsis Txaus Siab", tom qab ntawd ua daim ntawv piav qhia koj qhov teeb meem thiab vim li cas koj thiaj xav tau Activision los tiv tauj koj.
- BBB yuav xa email rau koj sai nrog Tsab Ntawv Tsis Txaus Siab Tus lej hais txog koj qhov kev tsis txaus siab. Feem ntau koj yuav tau txais cov lus teb tsis pub dhau 14 hnub, txawm hais tias qhov no tsis tas li.
- Koj tuaj yeem tau txais email los ntawm BBB hais tias Activision tau teb rau koj qhov kev tsis txaus siab. Activision kuj tseem tuaj yeem hu koj lossis email rau koj ncaj qha.
Lub tswv yim
- Ua siab zoo thaum koj tab tom tiv tauj Activision lossis BBB.
- Tsuas yog siv email tsim nyog lossis txhawb nqa cov channel rau qhov teeb meem koj tab tom ntsib. Piv txwv li, tsis txhob siv PR email los yws tias koj cov qhab nia hauv-kev ua si tau lwv tawm.
